Hactl First to be IGOM Certified in Hong Kong

Hong Kong Air Cargo Terminals Limited (Hactl) has been certified under IGOM (IATA Ground Operations Manual), and first handler in Hong Kong to achieve this certification.

IATA is driving the adoption of a single industry ground operations manual through IGOM to replace the vast array of separate manuals and standards currently in use throughout airlines, ground handlers and airports around the world. IGOM’s goal is to establish global standardization of policies and procedures, a uniform minimum level of safety and a standard set of policies and procedures for use in ISAGO (IATA Safety Audit for Ground Operations).

Benny Siu, Hactl’s ‎Manager – Quality Assurance, said: “It’s an honor for Hactl to be named as the first IGOM-certified handler in Hong Kong. This is an extension of our ISAGO compliance, for which we have consistently obtained flawless audit results. There are hundreds of separate ground operations manuals in use globally, and we applaud IATA’s initiative in aligning and upgrading all standards in a single document. This is particularly welcome at Hactl, which serves over a hundred different customer airlines. We believe Hactl’s IGOM certification is further evidence of its pioneering of new standards in Hong Kong and throughout the industry, and that it’s yet another important differentiator for us.”