Delta DASH Critical & Medical 1

Delta Cargo Launches DASH Critical & Medical Service

Delta Cargo has unveiled their new DASH Critical & Medical service, the first fully GPS-enabled, same-day product offered by a U.S. freight carrier. The new service provides real-time tracking and monitoring and customers can ship items up until 45 minutes prior to scheduled flight departure. The DASH Critical & Medical service is now available from ten locations in the US including: Atlanta, Chicago, Cincinnati, Detroit, LaGuardia (New York), Los Angeles, Memphis, Minneapolis, Rochester and Seattle with service to 89 mainland U.S. destinations and Hawaii.

“We’ve tailored and developed this product around our customer needs with the highest boarding priority of any Delta Cargo product, and the fastest transit times in the logistics industry. No one else offers a comparable service,” said Gareth Joyce, Delta’s Senior Vice President – Delta Cargo. “Through our soft launch at the end of 2016 customers made it clear that our eyes on approach to these shipments gave them great confidence and the fact that the products such as legal documents or organ transplants got to their destination quicker than if taking the product themselves. We are working to expand the program across our domestic and international network as well as make enhancements.”

DASH Critical & Medical shipments have a highly visible pink packaging that includes GPS tracking to be proactively monitored by a dedicated team throughout the journey. This premium domestic service is designed for time-sensitive, small packages such as medical commodities, legal documents, essential machinery parts and aircraft on the ground (AOG) components.

If delivery is impacted by irregular operations, such as limited flying due to bad weather, Delta says the monitoring team will proactively contact local airports to help coordinate the export, transfer and import of all DASH Critical & Medical shipments.

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