Delta Cargo Partners with CarePod to Innovate Pet Safety and Comfort
US-based Delta Cargo, who provide a range of belly freight and mail services to customers via Delta’s worldwide network of operations recently announced an exclusive long-term partnership with pet technology start-up, CarePod. The start-up has devised and developed a new standard of first-class safety and care for the air transportation of pets.
As a result of this strategic partnership, Delta Cargo will launch a new range of smart, pet travel products and services. While CarePod will aid Delta with better monitoring of pets across their network which includes real-time updates for the pet owners.
Delta Cargo Vice President, Shawn Cole said, “Demand for pet shipments is strong and we are always looking for ways to create a best-in-class travel experience for pets and their owners, working with a start-up like CarePod allows Delta the flexibility to enhance our service in new and innovative ways. We are able to think big, start small and learn fast to solve specific customer needs.”
CarePod founder and CEO, Jenny Pan had this to say, “Our innovative use of technology and breakthrough engineering solutions are matched by our passion for pet safety, comfort and security. Our goal is to transform the future of pet travel, and to be able to work with Delta in delivering a better experience for its customers is an exciting step.”
A team of dedicated pet specialists from Delta continuously review processes and policies to identify areas for improvement in the transportation of pets. Delta provides the highest quality service that includes real-time GPS tracking service for pet shipments, temperature-controlled holding areas and vehicles in numerous locations and overnight kenneling services.
Their new Cargo Control Center in Atlanta also provides the airline with round the clock visibility into all shipments, including pets, 365 days a year.
This new partnership is just one of a number of investments that Delta Cargo has made in seeking out innovative start-up partnerships to streamline and improve their services.