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DHL Deploy Disaster Response Team to Indonesia

The world’s leading mail and logistics services provider Deutsche Post DHL (DPDHL) Group, recently deployed their Disaster Response Team (DRT) to provide logistics support during relief efforts in Indonesia after the recent earthquake and tsunami.

Throughout their deployment, the 26 volunteers from DHL facilitated the seamless processing and efficient flow of approximately 3,500 tonnes of relief goods. The volunteers were split between ground zero of the earthquake and tsunami which took place at the Mutiara SIS Al-Jufrie airport in Palu, and at the Sultan Aji Muhammad Sulaiman Airport in Balikpapan, which served as a staging airport for incoming aid.

Deutsche Post DHL Group CEO, Frank Appel said, “Our company purpose is to connect people and improve their lives, our DRT team comprises highly trained volunteers who provide logistical expertise to help coordinate the relief aid for further distribution to the victims in the speediest manner possible.”

GoHelp Manager Asia Pacific for the DPDHL Group, Carl Schelfhaut said, “This deployment was unlike others as the DRT took on the unique role of managing the transportation of aid. As incoming relief goods needed to be ferried from Balikpapan to Palu, and emptied-out pallets in Palu needed to be returned to their respective organizations in Balikpapan, there was a need for a central coordinator for this process. This would ensure the right aid would get to Palu at the right time for onward distribution to those most in need.”

Mr. Schelfhaut continued, “The DRT would organize daily briefings with non-governmental organizations and national military forces to match available aid and returning pallets with the relevant aircraft. The team also had to confirm the corresponding flight itineraries with airport authorities. We are proud to have been entrusted with such important responsibilities and we are most heartened by the relief we bring to the quake survivors.”

Agustina Tnunay (Rina), the Humanitarian Logistics Specialist of the ASEAN Coordinating Centre for Humanitarian Assistance on disaster management (AHA Centre), added, “The Centre works closely with government and non-governmental organizations in the area of disaster management and emergency response. During past emergency responses, the DRT’s expertise in removing bottlenecks at airports upon the sudden influx of relief supplies was highly valued. This latest deployment has shown that the DRT is also well placed to support civil-military relations in response to natural disasters.”