Air France KLM Martinair Cargo has announced that this summer the carrier will operate services to around 30 longhaul destinations.
This week, the carrier increased flight frequency to Johannesburg, Bangkok, Beijing and Shanghai. In the coming week, they will restore operations to Houston and increase flight frequency to Bamako, Ouagadougou, Chicago, Toronto, Dubai, Hong Kong and Singapore.
Gertjan Roelands, SVP of Sales & Distribution for Air France KLM Martinair Cargo: “It is essential to be very agile at this time. We are in very close contact with our customers to ensure that we adjust our network and services to their needs. Close cooperation and partnerships are even more essential during this period.”
In addition, the carrier offers charter services with ample belly capacity on their long-haul passenger aircraft. In response to significant demand for this solution, they have extended our online services. Customers can now submit charter requests via a special form on their website. A dedicated Charter Sales & Service Team are specialized in the field of charters in order to following up on customer
requests and queries.
Gertjan Roelands: “The importance of online services has been confirmed in this period. Visits to our website increased significantly and we have seen more online bookings. All our staff – frontline, operational and central support – want to help fulfil logistical needs in this unprecedented crisis, while continuing to provide the regular services required by our customers. It is fantastic to see our staff making the difference, even in these challenging times.”
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