In response to an e-commerce boom during the global Corona pandemic, DHL Supply Chain is offering online retailers access to its European network of 30 DHL e-fulfillment centers. These strategically located sites, in close proximity to the major urban centers and parcel hubs, offer specialization in processing, picking, packing and shipping online orders.
“Typically, small and medium-sized shops lack the capacity to be present in each European country, which keeps them distanced from consumers and markets. Even larger retailers find maintaining that kind of presence is often financially heavy from a cash flow perspective or not cost-effective. In response, we are now offering vendors and online shops a multi-user network solution,” explains Hendrik Venter, CEO DHL Supply Chain MLEMEA. “This gives customers access to all of our established services in a way that is flexible and tailored to their needs. We can support customers across the entire supply chain – from inbound handling and storage, pick and pack, last-mile delivery as well as returns handling. Customers particularly appreciate how we can scale-up this flexibly according to actual order volumes, as well as nationally and internationally.”
In light of Brexit, the new offering has become even more relevant for UK and EU companies alike: “We understand the needs of our customers, and the demand of their end-consumers, and they require a seamless e-comm fulfillment solution with or without Brexit and that is our aim,” says José Nava, CEO DHL Supply Chain UK & Ireland.
“With the challenges of Brexit and the global impact of COVID-19, our customers are keen to make their supply chains more resilient, but at the same time more flexible and able to respond to volume fluctuations and potential barriers in global trade lanes. This also applies to businesses in the EU that want to serve their customers in the UK in the most efficient way. Reducing dependency on individual markets and geographies, and having multiple stock points in different countries has been accelerated by the pandemic, and that’s here to stay. Proximity to the market and having a scalable network solution will bring huge benefits,” he added.
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