As a CHAMP customer for 30 years, Ethiopian Airlines has decided to extend its partnership agreement with the cargo IT solutions provider for an additional 5 years. Under the agreement, Ethiopian Airlines will continue to benefit from its use of the acclaimed Cargospot suite of applications to manage the airline’s day-to-day sales and commercial activities, and to further support its Addis Ababa hub handling operation.
“We are very pleased to have been able to continue to support Ethiopian Airlines with important advancements in customer-focused features, resulting in our partner’s ability to streamline their customer’s workflows, as well as their own”, said Mr Nicholas Xenocostas, Vice President Commercial & Customer Engagement at CHAMP Cargo systems.
In addition to the Cargospot suite, Ethiopian will continue to operate other CHAMP solutions to manage its business, including ULD Manager – to control the airline’s ULD assets, Weight & Balance – to ensure safe and efficient load planning of the airline’s large and growing fleet of freighter aircraft, CHAMP’s Regulatory Compliance services to meet customs and security reporting requirements across the airline’s network, and CDMP – essential for members of the IATA interest group Cargo IQ to measure performance in line with worldwide quality standards.
“CHAMP’s IT solutions are vital components to our daily cargo operations, and our growth in the industry requires a strong IT provider that can adapt to our evolving needs while maintaining high standards. With this partnership renewal, we gain new capabilities to better support our business and to provide our valued customers with an even better level of service,” said Mr Abel Alemu, Managing Director of Ethiopian Cargo and Logistics Services.
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