Jettainer and WestJet Cargo continue Successful Partnership

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WestJet Cargo and Jettainer have agreed on a long-term extension to a partnership dating back to 2015. Canada’s second-largest airline and the international leader in outsourced ULD management announced the contract extension at the air cargo Europe in Munich. Over the coming years, Jettainer will continue to manage and maintain WestJet’s entire ULD fleet, providing additional main deck containers as the airline now launches its first freighter services.

“For years, Jettainer has been a trusted provider of ULD management services for WestJet and has continued to improve and innovate its services. Even during Covid and post-pandemic, and despite high fluctuations in our ULD requirements, we could always count on Jettainer for the availability of the ULDs needed. Outsourcing ULD management allows us to fully focus on cargo sales, knowing that we have a competent partner taking care of our growing container and pallet needs. As we launch and scale up our cargo division, Jettainer’s niche expertise will play a key role in our development as we launch and scale up our cargo division as we launch and scale up our cargo division. We look forward to many more years of successful partnership,” Kirsten De Bruijn, Executive Vice-President Cargo WestJet, says in Munich.

WestJet currently operates a Boeing fleet of over one hundred 737-700, 737-800, 737 MAX 8 and 787-9 Dreamliner aircraft. 2023 will see a significant expansion to its cargo operations, including four 737-800BCFs in its fleet for the first time. Three Boeing Converted Freighters have entered service, and the fourth one will join soon. Customers will benefit from WestJet Cargo’s additional capacity and connections between Canada and the Caribbean, Europe, Japan and the United States. Flight punctuality and meeting the promise to its customers are top of WestJet Cargo’s management agenda. As it builds its cargo airline subsidiary from scratch, WestJet’s newly hired team of experienced and motivated cargo staff will focus on tapping into the ever-growing e-commerce business and other valuable commodities the region offers, such as perishables. April 22, 2023, saw the successful first freighter flight in WestJet’s airline history take off, kicking off a rapidly expanding network of pure cargo services, complementing its long experience in belly freight operations.

Jettainer provides a highly efficient and reliable ULD (Unit Load Device) management service to WestJet, with a fleet of more than 1,000 containers and pallets for baggage and freight. The container fleet has consisted predominantly of lightweight AKE units and has now been expanded to include freighter-specific main deck containers. Additional equipment needed at short notice has flexibly been supplied via the lease&fly service.

Jettainer constantly analyses ULD requirements, movements and stock levels and adjusts the fleet composition as necessary, ensuring that it meets WestJet’s requirements at all times. Its enhanced IT solution, JettWareNG, which focuses even more on automation and AI-supported decision-making processes, brings additional efficiency gains. Moreover, lost ULDs are tracked down through intelligent use of data and data analytics, identifying units stranded at off-airport locations for extended periods.

“We could not be prouder of the trust expressed through this renewed contract extension. Our long-standing partnership with WestJet is a prime example of how we focus on our customers’ individual needs. Our dedicated teams, openness to innovation, and the highest level of transparency help companies be successful in the long term. We look forward to accompanying WestJet in realizing its ambitious development plans,” Kothari Shailendar, Managing Director of Jettainer Americas Inc., states when announcing the contract extension at air cargo Europe.


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Ryan Finn
Ryan is the Digital Marketing and Content Creation Manager for Trade and Logistics Siam Ltd. He provides a creative flair to the team and his resourcefulness helps to bring an imaginative improvement to both literary archetypes and online content production. A writer by day and a rider by night, when he's not composing the latest logistics news update or creating compelling copy for our clients, Ryan spends his free time travelling Thailand by motorbike.