Saudia Cargo has officially awarded a landmark multi-station contract to Worldwide Flight Services (WFS), which significantly extends cargo handling services across major key airport gateways in Europe and the United States of America.
The contract was formally signed by Teddy Zebitz, CEO of Saudi Cargo, and John Batten, Executive Vice President of EMEAA at WFS, at a ceremony held in Saudia Cargo’s Jeddah Headquarters to inaugurate the new agreement.
Commenting on the award of the contract, CEO of Saudia Cargo, Teddy Zebitz, said: “WFS is a global leader in providing cargo handling services, and by awarding this contract to them, we are confident that our operations in pivotal stations on the European and American continent that are part of WFS’ network, will considerably benefit from their highly reliable expertise.
“Saudia Cargo is dedicated to delivering the highest standard of customer satisfaction and a seamless experience to consumers. WFS will productively contribute towards this. In addition, we will continue to form strategic partnerships with other logistics providers, both in the public and private sectors, ultimately supporting the creation of a more cohesive and efficient logistics ecosystem in the Kingdom and beyond,” he added.
WFS will now be handling over 160,000 tonnes of cargo annually for Saudia Cargo and providing ramp handling services for air cargo shipments onboard over 5,000 passenger and freighter flights annually.
WFS EMEAA Executive Vice President John Batten also commented: “We are honoured by Saudi Cargo’s trust and confidence in WFS and to be extending our partnership with one of the leading air cargo carriers in the logistics industry. We will combine our efforts to provide the best service experience for the airline’s customers. Our strategic operations in the Eastern hemisphere are exceptionally advanced and well-equipped to meet the needs of Saudia Cargo’s services, and we look forward to achieving many new milestones together throughout our partnership.”
Mohanned Badri, Vice President of Operations at Saudia Cargo, expressed the promise of the award of the contract and said: ‘This partnership will contribute to the growth of both Saudia Cargo and WFS in providing seamless cargo services, with WFS playing a substantial role in the success of Saudia Cargo’s operations at these stations. In addition, both companies are also exploring future opportunities for furthering their partnership by expanding to new destinations where WFS possesses cargo-handling capabilities.’
The contract with WFS covers its services at several important stations, including Amsterdam, Frankfurt, Paris, London, Manchester, Brussels, New York, and Washington. As part of its rigorous tender process, Saudia Cargo carried out essential technical visits to each WFS station to ensure each facility’s quality met the company’s standards. In addition, key meetings were held with integral local WFS staff responsible for managing the airline’s cargo operations to streamline communication and connectivity. The responsibilities, contractually agreed upon, will commence from the 1st of February, 2023.
With its “human first” and customer-centric mindset, Saudi Cargo continues collaborating with its customers and partners, providing innovative and customized solutions to help them achieve their goals. As a result, Saudi Cargo has grown quickly to become a major international liner, spearheading Saudi Arabia’s mission to become a crucial regional and global logistics hub geared towards customer centricity and upholding practices that always put customers first.
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