Air India Expands Partnership with SATS and WFS for Cargo and Ground Handling

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Air India SATS Worldwide Flight Services

Air India has significantly expanded its partnership with SATS Ltd and Worldwide Flight Services (WFS) by awarding them 14 new cargo and ground handling contracts across its global network. The airline also renewed 11 existing contracts with the companies following a global tendering process.

These new contracts cover major airports in Asia, Europe, the Middle East, and North America, including Chicago, Washington Dulles, London Heathrow, London Gatwick, Birmingham, Frankfurt, Milan, Kuala Lumpur, and Hong Kong. This expansion strengthens Air India’s commitment to streamlining its logistics processes and enhancing service levels for both passengers and cargo.

“We are honoured that Air India has chosen to make such a significant and growing commitment to SATS and WFS,” said Bob Chi, CEO of Gateway Services, APAC, at SATS. “Our extensive capabilities and global network, along with the exceptional service our teams provide, uniquely position us to offer unparalleled international coverage to our airline partners. We highly value our partnership with Air India and are excited to represent the airline at these locations.”

Ramesh Mamidala, Head of Cargo at Air India, added, “Streamlining our logistics processes and enhancing service levels across passengers and cargo are instrumental to the ongoing transformation of Air India. By strengthening our partnership with SATS and WFS, we look forward to delivering a world-class operation for our customers around the world.”

This expanded partnership reflects Air India’s focus on enhancing its operational efficiency and customer service as part of its ongoing transformation.

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Ryan Finn
Ryan is the Digital Marketing and Content Creation Manager for Trade and Logistics Siam Ltd. He provides a creative flair to the team and his resourcefulness helps to bring an imaginative improvement to both literary archetypes and online content production. A writer by day and a rider by night, when he's not composing the latest logistics news update or creating compelling copy for our clients, Ryan spends his free time travelling Thailand by motorbike.