Qatar Airways Cargo, positioned as a leading global air cargo carrier, has unveiled its newly revamped QR Cargo Mobile App. The enhanced application provides customers with a powerful digital platform to manage their shipments with increased ease and flexibility, aligning with the carrier’s vision of digitalization.
Features and Digital Empowerment
The advanced mobile app empowers users with comprehensive self-service capabilities and 24/7 access from their mobile devices. Customers can now execute core functions on the go, including booking cargo, tracking shipments in real time, accessing flight schedules, managing e-Air Waybills (e-AWBs), requesting quotes, and connecting with support.
Registered customers gain full access to the carrier’s intuitive online booking portal, the Digital Lounge, enabling them to manage bookings from initial quotation through to final confirmation. This development is part of a strategy to reduce manual dependencies and streamline operations, enhancing efficiency and accelerating service delivery.
Setting a New Digital Benchmark
Mark Drusch, Chief Officer Cargo at Qatar Airways Cargo, commented that a robust app provides the convenience customers expect, allowing them to manage their business through mobile devices. He stated, “We’ve meticulously enhanced the QR Cargo Mobile App to deliver a seamless digital experience for our customers.” Drusch added that by placing the industry-leading Digital Lounge in the palm of their hands, the carrier is empowering users with every capability needed to manage their shipment journey through a smooth, intuitive native mobile experience.
The app, with its full-service capabilities and seamless integration into Qatar Airways Cargo’s backend systems, is positioned to set a new benchmark for online cargo bookings in the industry.
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