Qatar Airways Cargo Elevates Live Animal Transport with Launch of Advanced Animal Centre

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Qatar Airways Cargo Animal Centre

Qatar Airways Cargo announces the opening of its state-of-the-art Animal Centre and the relaunch of its Next Generation Live product, setting new benchmarks in the transport of live animals. As a leading transporter, with over 550,000 animals, including 10,000 horses flown in 2023, the airline reaffirms its commitment to animal welfare.

Mark Drusch, Chief Officer of Cargo at Qatar Airways Cargo, shares his vision: “At Qatar Airways Cargo, we recognise our responsibility extends far beyond the mere transportation of animals. We are committed to advocating for their welfare globally, ensuring our operations respect them, and contributing positively to their overall well-being. This holistic approach to animal care is a fundamental part of our ethos, driving us to innovate and lead in the industry. With our new Animal Centre and service enhancements, we’re not just setting new standards for animal transport, and we’re actively working towards a future where every aspect of our operations reflects a deep respect for animal welfare, embodying our commitment to making a meaningful difference in their lives.”

Qatar Airways Cargo Animal Centre Highlights

  • Facility Size: 5,260 square meters, featuring full temperature control for optimal animal comfort.
  • Kennel Capacity: 140 dog kennels and 40 cat kennels.
  • Horse Stables: 24 stables distributed in 4 zones with separate airflows for proper segregation.
  • Speciality Areas: Custom spaces designed for day-old chicks, birds, fish, reptiles and exotic animals.
  • Handling Features: Includes airside and landside interfaces with multiple docks for efficient operations. Equipped with a sophisticated HVAC system for maintaining optimal air quality.
  • Technology: Capacity for handling up to 47 ULD positions, with specialised ULD rooms for various operations.

Live Product Enhancements

Qatar Airways Cargo proudly introduces significant enhancements to its live animal transport services:

  • Kennel Calculator Tool: An innovative online resource for determining the ideal kennel size, ensuring comfort and compliance with IATA LAR standards.
  • Streamlined Customer Service: Procedures have been refined for faster and more efficient customer interactions with a dedicated Control Tower for the most sensitive shipments
  • Digitalised IATA LAR Training: Ensures rapid compliance and enhances staff proficiency in animal handling.
  • Pet Card Service: Continues to offer a personal touch by sharing updates and photos of pets during transit, enhancing customer experience and peace of mind.

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Ryan Finn
Ryan is the Digital Marketing and Content Creation Manager for Trade and Logistics Siam Ltd. He provides a creative flair to the team and his resourcefulness helps to bring an imaginative improvement to both literary archetypes and online content production. A writer by day and a rider by night, when he's not composing the latest logistics news update or creating compelling copy for our clients, Ryan spends his free time travelling Thailand by motorbike.