DHL Global Forwarding, the air and ocean freight specialist of DHL Group, has introduced the DHL Consolidated Clearance Service for U.S. Imports, a new customs solution designed to support e-commerce and retail businesses navigating an increasingly complex global trade landscape.
The service directly addresses the challenges faced by importers, particularly those in fast-moving consumer sectors, which include rising costs, extended clearance times, and increased compliance risks resulting from evolving U.S. tariff policies and regulatory demands.
Key Features of the New Service
The DHL Consolidated Clearance Service offers a streamlined, cost-efficient customs process by consolidating multiple individual shipments under a single customs entry.
The solution is specifically tailored for high-volume operations that are transitioning from the previous $800 de minimis clearance exemption to the required formal and informal entry processes for their U.S. imports.
Greg Nichols, Senior Vice President, Global Customs, DHL Global Forwarding, highlighted the strategic advantage: “Cost, certainty and compliance are sources of advantage in the increasingly competitive retail sector and are likely to be especially critical during peak seasons like Black Friday and the holidays, and we believe that DHL Consolidated Clearance Service will help deliver that advantage.”
The service aims to provide the following benefits:
- Simplified Customs: Streamlining processes without the need for an advanced technology set-up by the retailer.
- Cost Reduction: Achieving greater efficiency through consolidated filing.
- Compliance Certainty: Ensuring businesses remain fully compliant with shifting trade regulations.
Responding to Global Trade Volatility
The launch is timed to coincide with significant shifts in global trade. U.S. tariffs have reached their highest levels since the 1930s, contributing to a drop in North America’s trade growth forecast from $2.7\%$ to $1.5\%$ annually.
Retailers are adapting by diversifying sourcing, increasing the use of Delivered Duty Paid (DDP) terms, and seeking new import models.
Furthermore, the new service addresses pain points in the surging cross-border e-commerce market, which the DHL 2025 E-Commerce Trends Report projects will reach $\$4.81$ trillion by 2032. Unexpected customs charges and complex returns are frequently cited as key reasons for shoppers abandoning cross-border purchases; the consolidated clearance provides a clearer, more efficient process to counter this.
This initiative is part of DHL Global Forwarding’s wider commitment to tech-enabled logistics, which includes the continued investment in its proprietary DHL TradeConnect digital customs environment, offering customers enhanced visibility, analytics, and control over customs activities globally.
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